TRG’s thought leadership in BPO industry of Pakistan. and contact center operations has delivered value for clients across industry verticals. Find out how telecom, banking and other sectors used business process outsourcing to drive operational efficiencies in domestic industries.

Phone banking services for a global financial services conglomerate launching in Pakistan

One of the world's most reputable financial services organizations wished to capture a sizeable portion of the local retail banking market through exceptional quality of customer service.

Reducing operational cost for a global GSM Services provider

A Europe-based mobile telecommunications provider with the second largest subscriber base of over 20 million in Pakistan was looking for significant improvements in customer service and cost management to cater to the phenomenal growth of its GSM business in the country.



Running complete back-office for an innovative direct insurance provider

Pakistan’s first direct insurance company was seeking significant increase in revenue while providing promised customer service to tap into the burgeoning auto insurance sector..

Streamlining supply chain management for a multinational consumer goods company

A Europe based multinational ice cream manufacturer holding the largest share in Pakistan’s Rs 8 billion ice cream market was seeking to enhance its cold chain management system.